The first touch screen ever
Introducing Jabra PRO™ 9400 & Jabra GO™ 6400 series offering multiuse connectivity, a user friendly touch screen and superior sound
Customer references
Jabra serves some of the most demanding headset markets worldwide. Here are just some of our many customer references. The stories are fascinating. The benefits are real.
Comarch
Jabra stood out as the preferred choice after testing several solutions available on the market (Poland)
Download customer story
Generali
Quality, sound clarity and the robust construction were the main reasons for choosing Jabra (France)
Download customer story
HUK-COBURG insurance group
“The deciding factor was the outstanding technology of the headsets“.“Noise-cancelling microphones reproduce speech clearly without typical background noise such as the clicking of a keyboard, flipping through the pages of documents or jumbled voices.”
The headsets also contribute to more ergonomic and efficient working conditions; “Headsets allow our staff to be on the phone and work at the computer at the same time, because their hands remain free“.
Rudi Krauss, Corporate management division
HUK-COBURG, Germany
“The GN Netcom headset offers exceptional user-friendliness. It is pure plug ‘n’ play and the sound is sublime. When talking to a colleague in China via your computer softphone, it’s hard to believe that he isn’t sitting right there next to you. The sound of our system is much better than Skype and the GN Netcom headsets exploit that to the fullest. It is also extremely reliable and can take rough treatment.”
Peer Sylvest, Cowi’s IT project manager and system operator
MedcoEnergi
“The Jabra BIZ 620’s noise cancelling feature and true wideband support help block out background noises and deliver maximum call clarity, which is very important to avoid miscommunication.”
M. Ageng Wiryawan, Business Relation Manager of Information Service, MedcoEnergi
Aarhus Vand A/S secures the future with Unified Communications and Jabra GN9350e
At Aarhus Vand Unified Communications and Jabra increase efficiency of operations, improve work environment and optimize municipal services so that clean, running water fills the city’s faucets without fuss.
Boehringer Ingelheim
“Microsoft Office Communications Server provides the presence information while Jabra headsets give us the mobility. Together, they make it easier to get in touch with the right people at the right time.”
Jason McDonald
Network Administrator
Boehringer Ingelheim
Australia and New Zealand
Victoria Department of Justice
Victoria Department of Justice chose Jabra GN9120 to bolster trust and collaboration (Australia)
Download customer story
BDO Denmark choose Jabra to increase efficiency and improve the work environment
Jabra PRO™ 9400 and Jabra GN9350e are now common tools that have found their way to the many employees in one of Denmark’s most expansive accounting and consultancy businesses.
Brightpoint Sweden AB chose Jabra GN9120 Flex
Brightpoint Sweden AB – a global supplier of wireless devices - can now see the results of implementing Jabra GN9120 Flex in the form of happier employees, more satisfied customers and increased productivity.
Jabra delivers the latest in headset technology to EDF
EDF updates its telephony equipment with the latest generation of Jabra touch screen headsets and delivers the highest quality and mobility to its employees.
Newport City Homes maximizes staff productivity with Jabra
The South Wales based not-for-profit housing orgnization, Newport City Homes was an early adopter of a Unified Communications solution from Microsoft®. In order to receive the full benefits of this implementation, they decided to implement Jabra UC-optimized headsets across its teams.
Aditya Birla Minacs
“Our contact center staff can now provide a better level of service to customers – with the knowledge that their equipment will not let them down.”
Vikrant Chaudhuri
Head of Global IT Infrastructure
Aditya Birla Minacs
RuralShores
“By being able to contribute positively during calls, agents are happier at their jobs and want to perform to their best levels.”
Muralli Vullaganti
Chief Executive Officer
RuralShores
Jabra headsets are a natural and necessary part of TINE's daily operations
For Norway’s largest dairy company, TINE, future-oriented communication solutions and Jabra headsets are a natural and necessary part of the daily operations. For mobile use, many TINE employees now use the corded Jabra GN2100 and Jabra BIZ™ 2400. Employees working in TINE’s Call Center use wireless headsets from the Jabra PRO 9400 Series.
Deloitte uses Jabra headsets in their Unified Communications (UC) strategy
Due to their employees’ increasing need for communication and collaboration at the client’s place of work, Deloitte, one of the world’s leading accounting and consulting firms, has introduced a search, evaluation and validation program with a UC solution based upon Microsoft® solutions and Jabra BIZ™ 620 USB.
UC-optimized Jabra solution gives excellent workplace convenience at Voxtron
Voxtron, an international manufacturer of communications software, was looking for a better way to utilize the high-performance audio characteristics of their UC application while at the same time improving their employees’ working conditions. Programmer and support staff never leaving their workstations were given corded Jabra BIZ™ 2400, back office and sales staff who sometimes leave their desks were given wireless Jabra GN9350e and finally, the management got the top-of-the-line Jabra PRO™ 9470.
Ming An Insurance Co., (China) Ltd
Jabra BIZ™ 2400 to the Rescue for Chinese Insurance Provider
Ming An Insurance in China has 440,000 agents handling 48,000 incoming customer and outgoing telesales calls daily. Clarity is critical, especially because of high levels of noise in the call center.
24/7 Customer
Contact Center Enhances Customer Service
As a global managed services provider, 24/7 Customer relies on its contact centers to
support and build customer relationships. To boost its contact center performance and
customer satisfaction score, the company decided to deploy the Jabra gn 2025 headsets;
which improved call clarity and customer engagement, while lowering equipment costs.
Bank of Communications
Service Center BooStS Productivity and Customer Experience
Bank of Communications (BOCOM) has over 700 agents in Shanghai and Wuhan, who
spend an average of 6.5 hours daily on the phone, providing financial services with
a human touch. For better agent performance, BOCOM wanted to deploy advanced
headsets with superior audio delivery, noise-canceling features, and superior comfort.
Shandong Contact Center Base
Call Center Improves Agent Performance
Shandong Contact Center Base has 2,000 agents providing call center training and
services to various verticals. To improve its operations, it deployed Jabra GN2120,
GN2000NC, and BIZ 620 headsets for ultra-clear communications and comfortable
extended use—thus enhancing agent productivity and boosting customer satisfaction.
Sichuan Telecom Call Center
Call Center Enhances Staff Performance
Sichuan Telecom Call Center is a premiere organization, receiving the “best Call Center in
China” for two consecutive years in 2008 and 2009. To maintain its lead, the call center
deployed Jabra gN2000 headsets and the gN8110 USb adapter – with free training – to
boost customer engagement and agent performance.
Shenzhen Development Bank
Jabra Secures Best Customer Experience
The Credit Card Center of Shenzhen Development Bank has over 300 agents, who are
on the phone for an average of 5 fours every day. To improve work efficiency and service
quality, Shenzhen Development Bank urgently needed an advanced headsets solution with
excellent audio quality, noise-canceling features and superior comfort.
|