Proudly serving customers worldwide

The first touch screen ever

Introducing Jabra PRO™ 9400 & Jabra GO™ 6400 series offering multiuse connectivity, a user friendly touch screen and superior sound

Customer references

Jabra serves some of the most demanding headset markets worldwide. Here are just some of our many customer references. The stories are fascinating. The benefits are real.

Comarch:

Jabra stood out as the preferred choice after testing several solutions available on the market (Poland)

Download customer story

Generali:

Quality, sound clarity and the robust construction were the main reasons for choosing Jabra (France)

Download customer story

Royal Bank of Canada:

Jabra offered best value for money as well as exceptional service and support (Canada)

Download customer story

HUK-COBURG Insurance Group:

For business operations, the ergonomically correct form of the Jabra GN2100 headset convinced the decision-makers at HUK-COBURG (Germany)

Cowi Logo

COWI:

Cowi’s IT department tested numerous headset solutions from various suppliers and the final choice was Jabra GN2000 USB, based on quality, sound and ergonomics that were far superior to the competition at the right price (Denmark)

CCO MedcoEnergi  logo 76x101

MedcoEnergi

“The Jabra BIZ 620’s noise cancelling feature and true wideband support help block out background noises and deliver maximum call clarity, which is very important to avoid miscommunication.”
 
M. Ageng Wiryawan, Business Relation Manager of Information Service, MedcoEnergi

Aarhus Water

Aarhus Vand A/S:

Aarhus Vand A/S secures the future with Unified Communications and Jabra GN9350e (Denmark)

Boehringer Ingelheim

“Microsoft Office Communications Server provides the presence information while Jabra headsets give us the mobility. Together, they make it easier to get in touch with the right people at the right time.”

Jason McDonald
Network Administrator
Boehringer Ingelheim
Australia and New Zealand

Victoria Department of Justice

Victoria Department of Justice chose Jabra GN9120 to bolster trust and collaboration

The Victoria Department of Justice has 24 contact centers to support consumers and internal users, counsel victims, uphold justice and improve community safety. They found Jabra GN9120 to be an essential tool for public-facing staff to answer questions and calm distressed callers.

BDO:

BDO Denmark choose Jabra to increase efficiency and improve the work environment (Denmark)

Brightpoint Sweden logo

Brightpoint Sweden AB:

Brightpoint Sweden AB chose Jabra GN9120 Flex (Sweden)

EDF

EDF:

Jabra delivers the latest in headset technology to EDF (France)

Newport City Homes:

Newport City Homes maximizes staff productivity with Jabra (United Kingdom)

Aditya Birla Minacs

“Our contact center staff can now provide a better level of service to customers – with the knowledge that their equipment will not let them down.”
 
Vikrant Chaudhuri
Head of Global IT Infrastructure
Aditya Birla Minacs

RuralShores

“By being able to contribute positively during calls, agents are happier at their jobs and want to perform to their best levels.”
 
Muralli Vullaganti
Chief Executive Officer
RuralShores

CCO BOLZANO Logo

Province of Bolzano:

Bolzano Province Emergency Contact Center chooses Jabra (Italy)

Download customer story
CCO TINE Logo

Tine:

Jabra headsets are a natural and necessary part of TINE's daily operations (Norway)

 

Deloitte:

Deloitte uses Jabra headsets in their Unified Communications strategy (France)

CCO Voxtron Logo

Voxtron:

UC-optimized Jabra solution gives excellent workplace convenience at Voxtron (Germany)

China Merchants Bank:

Commercial Bank Enhances Customer Service with Jabra (China)

Download customer story

City of Frederikshavn:

Why the City of Frederikshavn decided to use Jabra headsets? (Denmark)

Download customer story

Ming An Insurance Co., (China) Ltd

Jabra BIZ™ 2400 to the Rescue for Chinese Insurance Provider
Ming An Insurance in China has 440,000 agents handling 48,000 incoming customer and outgoing telesales calls daily. Clarity is critical, especially because of high levels of noise in the call center.

24/7 Customer

Contact Center Enhances Customer Service

As a global managed services provider, 24/7 Customer relies on its contact centers to
support and build customer relationships. To boost its contact center performance and
customer satisfaction score, the company decided to deploy the Jabra gn 2025 headsets;
which improved call clarity and customer engagement, while lowering equipment costs.

Bank of Communications

Service Center BooStS Productivity and Customer Experience


Bank of Communications (BOCOM) has over 700 agents in Shanghai and Wuhan, who
spend an average of 6.5 hours daily on the phone, providing financial services with
a human touch. For better agent performance, BOCOM wanted to deploy advanced
headsets with superior audio delivery, noise-canceling features, and superior comfort.

Shandong Contact Center Base

Call Center Improves Agent Performance

Shandong Contact Center Base has 2,000 agents providing call center training and
services to various verticals. To improve its operations, it deployed Jabra GN2120,
GN2000NC, and BIZ 620 headsets for ultra-clear communications and comfortable
extended use—thus enhancing agent productivity and boosting customer satisfaction. 

Sichuan Telecom Call Center

Call Center Enhances Staff Performance

Sichuan Telecom Call Center is a premiere organization, receiving the “best Call Center in
China” for two consecutive years in 2008 and 2009. To maintain its lead, the call center
deployed Jabra gN2000 headsets and the gN8110 USb adapter – with free training – to
boost customer engagement and agent performance.

Shenzhen Development Bank

Jabra Secures Best Customer Experience

The Credit Card Center of Shenzhen Development Bank has over 300 agents, who are
on the phone for an average of 5 fours every day. To improve work efficiency and service
quality, Shenzhen Development Bank urgently needed an advanced headsets solution with
excellent audio quality, noise-canceling features and superior comfort.

Copenhagen Airport:

Copenhagen Airport and Jabra Lead the Way (Denmark)

Download customer story
Copyright © 2011 GN NetcomLegal Disclaimer