Sound and customer service go hand in hand. You need to hear what’s being said, and they need to hear you. But if you’re conversation is constantly interrupted by “Could you repeat that, please?” satisfaction can quickly give way to frustration.
Innovative noise-canceling technologies
Unwanted background noise when you are speaking in a noisy environment (a contact center, for example, or outdoors in the wind) is always a problem. Therefore, Jabra has developed Noise Blackout™. Using a sophisticated digital signal processing algorithm, our headsets separate sound coming from two different built-in microphones. This lets them distinguish sounds coming from two different directions – your mouth, and everything else – and cancel the sounds that are not relevant.
Exceptional speaker quality
Traditional landline telephony is limited to 300-3,400 Hz. But with the advent of softphone applications, such as Skype, the frequency range is dramatically increased. That’s why Jabra offers full wideband units that go from 150-6,800 Hz. And if you want to use other PC applications when you’re not speaking to someone, we can even provide true hi-fi receivers featuring frequency response from 80-15,000 Hz.
Improving the quality of incoming calls
Of course, even though your Jabra headset may be one of the best on the market, the person on the other end may not enjoy the same advantage. That’s why Jabra also features IntelliTone on selected models. This helps reduce unwanted noise on incoming calls. It provides automatic limitation of the time-weighted average noise exposure during a workday. But you don’t have to think about that – just enjoy your reduced stress levels after a long, productive day.