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Make your softphone talk Jabra

Jabra PC Suite

The Jabra PC Suite drivers enable remote call control with Jabra wireless headsets and the latest generation of IP softphones.

Product features
  • Switch seamlessly between desk and softphone using the same headset
  • Cost-effective migration to Unified Communications
  • Enables use of Jabra desk phone headsets with PC-based softphones
  • Manual switch for simple, hassle-free operation
  • No need to switch headset when taking a call means never missing a call again
  • Compatible with any corded Jabra QD headset
  • Compatible with all leading desk phone and softphone brands
Product details

UC Enablers

Jabra LINK 180 is a manual switch that enables users to answer calls from both desk phones and softphones using the same headset.

Jabra LINK 180 provides a smooth and cost-effective migration path from traditional telephony to Unified Communications. If you already have a deployment of headsets, there is no need to buy new ones.

The switch enables you to answer calls from desk phones and softphones using the same Jabra Quick Disconnect headset. This makes Jabra LINK 180 ideal for offices and contact centers that are in transition to PC-based telephony or use a combination of desk and softphones to maximize operational efficiency. 

Variants
Available Variants
  • Jabra LINK 180(180-09)
  • Manual switch for desk phones and softphones
  • Cost-effective migration to Unified Communications
  • Compatible with any corded Jabra QD headset
  • Compatible with all leading desk phone and softphone brands
  • Jabra LINK 280 QD to USB Adapter (280-09)
  • Plug-and-play USB adapter with built-in Bluetooth
  • Fits all corded Jabra QD headsets for desk phones
  • Flexible in line call control buttons
  • Enhanced digital audio via new DSP
  • Jabra LINK 350 Bluetooth USB Adapter (100-63400000-59)
  • Switch seamlessly between desk and softphone using the same headset
  • Cost-effective migration to Unified Communications
  • Enables use of Jabra desk phone headsets with PC-based softphones
  • Manual switch for simple, hassle-free operation
  • Jabra LINK 360(14208-01)
  • PC/Softphone functionality and call control only guaranteed with Jabra Supreme (With latest software)
  • Bluetooth Class 1 range (up to 100m/300ft with a connected Class 1 Bluetooth device. Up to 10m/33ft with a connected Class 2 Bluetooth device)
  • Bluetooth version 3.0. Bluetooth profiles HFP1.6, DIP 1.3, A2DP 1.2
  • USB 2.0 PC connection
  • Jabra LINK 360 MS(14208-02)
  • Microsoft Lync compliance and PC/Softphone functionality and call control only guaranteed with Jabra Supreme (With latest software)
  • Bluetooth Class 1 range (up to 100m/300ft with a connected Class 1 Bluetooth device. Up to 10m/33ft with a connected Class 2 Bluetooth device)
  • Bluetooth version 3.0. Bluetooth profiles HFP1.6, DIP 1.3, A2DP 1.2
  • USB 2.0 PC connection
FAQ's

Is the Jabra LINK 220 true Plug and Play?

Yes, with the Jabra LINK 220 and a corded QD headset from Jabra no drivers are needed.

How do I pair a new Bluetooth headset/device to Jabra LINK 360?   

1. Remove the Jabra LINK 360 adapter from PC.
2. Put the headset/device you want to be paired with the Jabra LINK 360 into pairing mode.
3. Put the Jabra LINK 360 back into the PC to begin pairing automatically. It can take up to 1 minute to pair. If pairing fails, please retry these 3 steps. 

Will the Jabra LINK 220 work on Macintosh?

Yes, through the System preferences on your computer. When inserted you can select the Jabra LINK 220 in the Sound menu under Output and Input.

Will the Jabra LINK 220 work with any Jabra corded headset?

Yes, you can use any corded Jabra headset with a Quick Disconnect (QD) plug.

How do I access the Jabra LINK 360 settings?

Via Jabra PC Suite. Downloadable via www.jabra.com/pcsuite

What does the different visual light (LED) information on Jabra LINK 360 mean?

Please read the different mode explanations in the attached file

Does the Jabra LINK 280 offer sound protection?

Yes, in addition to the PeakStop protection in the Jabra corded headset, the Jabra LINK 280 can be setup in accordance with the EU Noise at work regulations through the Jabra PC Suite. Simply go to www.jabra.com/pcsuite and download the Jabra PC Suite.

Can I use my Bluetooth mobile phone with the Jabra LINK 280?

Yes, you can use the mobile phone to connect to the Jabra LINK 280 via Bluetooth. Go to www.jabra.com/pcsuite and download the Jabra PC Suite for easy connection to your mobile phone.

How many pairings can Jabra LINK 360 remember?

Jabra LINK 360 can remember up to 8 pairings. Pairing list can be deleted via Jabra PC Suite.

Will I be able to answer/end calls on my Jabra LINK 280 with Skype?

Yes, download our Jabra PC suite to give you the full benefits of sound protections and integration to Skype and other leading soft-phones.

Is there anything for this solution which can influence Jabra GN8210 in bad way that IntelliTone via DSP-function is not working as it should do? For example if you do settings for IntelliTone in the Jabra PC Suite ......

Connecting Jabra GN8210 to PC via Jabra LINK 220 USB adapter should not have any bad influence on Jabra GN8210 theoretically.  Jabra BIZ 2400 USB offers basic protection against peak spikes and Intellitone™ settings of the noise exposure control.
In general, all acoustic protections will be handled by Jabra LINK 220 and it is not required to have Jabra GN8210 in this case.
Jabra LINK 220 version provides 4 different audio protections:
• Level 0 is basic protection against peak spikes based on PeakStop™ technology, which protects users from harmful sound spikes and other loud noises over 118 dB SPL (RMS) or 122 dB SPL max peak value. 
• Level 1 providing less than 4 hours talk time a day
• Level  2 providing 4-8 hours talk time a day
• Level  3 providing more than 8 hours talk time a day (Noise at Work Compliancy)
Solution to connect Jabra GN8210 to PC via Jabra LINK 220 USB adapter is OK to use, but it is not necessary to use 2 acoustic protection systems (because it gives same protection as can be obtained with just one system). If you decide to use this combination, solution shall be tested.

Does the Jabra LINK 220 offer sound protection?

Yes, in addition to the PeakStop protection in the Jabra corded headset, the Jabra LINK 220 can be setup in accordance with the EU Noise at work regulations through the Jabra PC Suite. Simply go to www.jabra.com/pcsuite and download the Jabra PC Suite.

Wireless range settings for Jabra LINK 360

To support the maximum specified range between the adapter and headset, set this to “Normal”. However if you are having problems with too many wireless devices interfering with one another, then try turning this setting down to “Low” or “Very low”.

Will the Jabra LINK 280 work with any Jabra corded headset?

Yes, you can use any corded Jabra headset with a Quick Disconnect (QD) plug.

Make your softphone talk Jabra

Jabra PC Suite

The Jabra PC Suite drivers enable remote call control with Jabra wireless headsets and the latest generation of IP softphones.

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