All Jabra headsets are designed to make the most of the many documented benefits of hand-free headset design. This ensures that your investment is recouped as quickly as possible.
Here are some the key areas where we make a measurable economic difference:
- increased productivity
- fewer sick days
- reduced employee turnover
- reduced downtime due to broken equipment
Let’s look at some recent statistics.
Mobility through the use of a wireless headset lets people walk-and-talk. No more missed calls, less wasted effort. A study commissioned by GN Netcom from E-Media in April 2008 revealed that only 16% of all office workers actually spend all of their working hours in the office. 75% work away from their desks and more than 60% of those interviewed felt that a wireless headset would positively impact their productivity.
Fewer sick days
Fewer sick days is a critical factor, too. Most neck and back pain comes from cradling a phone handset between the head and shoulder. This leaves both hands free to type, write, leaf through papers, etc.
Studies show that 8 out of 10 employees are on the phone for at least 2 hours every day – some for as many as 4-8 hours. So, it’s not surprising that a hands-free headset from Jabra can help significantly reduce a major health problem in modern contact centers and offices. A Swedish study shows that a full 26% of respondents claimed that their neck and back pains “totally disappeared” after switching to a headset.
Reduced employee turnover
What does it cost to recruit and train a new employee? You do the math. Jabra increases employee satisfaction by providing better communications tools. Younger staff have stated in interviews that they prefer the added comfort and mobility of a wireless headset.
Reduced downtime depends on robust construction and it takes more than an inexpensive hobby headset to meet the needs of demanding customers like three-shift contact centers. That is why our professional Jabra headset Jabra BIZ 2400 Series features ultra-strong Kevlar-reinforced cords, boom arms that allow full 360º rotation, and key metal parts made of surgical steel.
Our online calculation tool
By entering two simple variables, it is easy to do the math:
- average number of hours spent on the phone per day per employee
- average monthly salary for employees who will use a headset