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Boost your Jabra GO™ 6400 series

Jabra GO™ 6430 Set up guide

Make your softphone talk Jabra

Jabra PC Suite

The Jabra PC Suite drivers enable remote call control with Jabra wireless headsets and the latest generation of IP softphones.

One Touch Update


Product features
  • Touch screen & touch sensors for easy call control
  • Triple Multiuse connectivity: mobile phone, softphone and desk phone
  • Easy installation with SmartSetup wizard
  • Superior sound and Noise Blackout™
  • Choice of 3 wearing styles for greater comfort
  • Up to 100m wireless Bluetooth® range (25m for mobile phone)
  • Future-proof investment through feature upgrades via Jabra PC Suite
Product details

Stay in touch wherever you go
Jabra GO™ 6400 is the first series of Bluetooth office headsets with user-friendly touch screen and touch sensors for easy call control.

One headset for all your phones
Once you’ve experienced the liberty of a Bluetooth® headset, it’s hard to go back to talking while holding your mobile. Why should it be any different with your desk or softphone? With a Jabra GO™ 6400 Series headset, you can always enjoy the freedom of having your hands free – regardless of which phone you use.

Ready, set, GO!
Wear your Jabra GO™ 6400 headset when you’re out talking on your mobile phone. Back at the office you can also enjoy instant, seamless connectivity with your mobile, desk and softphone. No matter which line your contacts try to reach you on, you’ll always be able to answer just by tapping the headset button.

Unbeatable sound
Featuring state-of-the-art audio technologies, the Jabra GO™ 6400 Series delivers such superb sound quality you’ll never want to answer a call without it! A dual microphone Noise Blackout™ system with advanced Digital Signal Processing practically eliminates all background noise, so your voice can be heard clearly even from a noisy location. Wideband quality ensures that the sound you hear is crystal clear, while SafeTone technology protects your hearing by cutting off sudden loud noises and securing safe average sound levels through the day.

User-friendly touch screen base
With Bluetooth®, USB and telephone support, the stylish Jabra GO™ 6400 touch screen base is the key to uniting all your phones. A SmartSetup wizard helps you connect phones and select preferences to get started. Once you’re up and running, the screen’s colorful icons and intuitive menu make call handling a breeze.

 

Boost your Jabra GO™ 6400 series

Jabra GO™ 6430 Set up guide

Make your softphone talk Jabra

Jabra PC Suite

The Jabra PC Suite drivers enable remote call control with Jabra wireless headsets and the latest generation of IP softphones.

Variants
Available Variants
  • Jabra GO 6430 (6430-17-20-205)
  • Optimized for field staff/road warriors
  • 2 x connectivity: mobile and softphone
  • Travel charger and USB Bluetooth adapter included
  • Low energy consumption with Jabra IntelliPower
  • Jabra GO 6470 (6470-15-207-505)
  • Optimized for specialists, managers and executives
  • 3 x connectivity: mobile, soft and deskphone
  • Touch screen and SmartSetup wizard
  • Low energy consumption with Jabra IntelliPower
FAQ's

it possible that I can take calls during the charging process?

The Jabra GO can be connected to mobile phones during charging and you can take the call while it still charges.
However the charger is not designed for both talking and charging at the same time.

Where can I find the IOP list with mobile phones tested on Jabra GO 6400?

Several phones have been added to the list:

Apple Iphone
Black Berry 9500
Black Berry 9530
Black Berry 8820
Black Berry 8100
Black Berry 8220
Black Berry 9000
Black Beryy 8900
Dopod T3238 
HTC Touch Diamond
HTC Touch HD
HTC P3450
HTC Hero
HTC Magic
Nokia N97
Nokia E50 
Nokia E51 
Nokia E52
Nokia E90
Nokia 5800
Nokia 6120 classic
Nokia 6555 
Nokia N95
Nokia 6267
Nokia 7510A
Nokia N78
Nokia E75
Nokia 6110
Nokia 6300
Nokia N86
Nokia E66 
Nokia N 96
Nokia N73 
Nokia N76
Nokia N82
Nokia 8800d 
Moto V3xx
Moto V8
Moto V9
MotoV6 Maxx
Moto Q9h
Samsung I780 
Samsung Instinct M800
Samsung I8910
Samsung I900 
Samsung U900 
Samsung GT‐i7500 Galaxy
Samsung SGH‐i8910
SE X1 
SE W958 
SE W995
SE W880i

Jabra PRO 9400 & Jabra GO 6400 auto setup server. Number of available lines

The server has the following number of available lines:
 
It can handle 30 simultaneous incoming calls globally.
10 from each country simultaneously.

Can the new Desk Charger for Jabra GO 6400 series replace the Jabra LINK 350 USB adapter?

No, the new desk charger is for charging only. You still have to use the Jabra LINK 350 USB adapter for audio streaming and possible call control on supported softphones.

Do you need the setup server phone number for your Jabra GO 6400 series and Jabra PRO 9400 series?

Jabra GO 6470 + mobile

Under what circumstances the Jabra GO6470 cannot connect to the mobile phone automatically...

The headset cannot continuously try to establish connection to the mobile phone due to:
   a) Battery lifetime
   b) Interference with other Bluetooth devices

For that reason a reconnection scheme is implemented in the headset with frequent reconnect attempts just after connection loss. After a period the timeout between reconnect attempts is increased, to preserve battery and to avoid generating excessive RF traffic.
The user can at any point restore connection by:
   a) Pressing the grayed-out mobile phone icon on the display
   b) Tapping MFB on headset when mobile phone is in focus.
   c) Restore headset connection from mobile phone

Besides that some mobile phones will try to reestablish the headset connection whenever there is an outgoing or incoming call on the mobile phone.

Does both Jabra PRO 9400 and Jabra GO 6400 support fast charging?

No, only Jabra GO 6400 supports fast charging. 
Jabra GO 6400: 80% after 25 min 100% after 50 min
Jabra PRO 9400: 100% after 120 min

What are the benefits of using this technology?

A Micro Dynamic Mylar speaker is just a conventional headset speaker
Micro – because it is small
Dynamic - because it moves – like most other speakers
Mylar - is the trade name for the plastic material boPET (Biaxially-oriented polyethylene terephthalate)
used for the membrane. It is used in small speakers where paper or metal membranes isn’t an option.

Please refer to the FAQ

The FAQ gives you the answer to the most common issues on Jabra GO 6400 series.
Download the Jabra GO 6430 FAQ here
Download the Jabra GO 6470 FAQ here

Make your softphone talk Jabra

Jabra PC Suite

The Jabra PC Suite drivers enable remote call control with Jabra wireless headsets and the latest generation of IP softphones.

Firmware Release Note

Value Pack 3 for Jabra GO 6400 Series

Release Date: 09/11/2011
Software Release No.: 4.5.17

New features

• Jabra Call Manager. Enables a PC call manager on PC monitor for e.g. call control, call on hold and mute
• Keyboard Shortcut Call Control. Enables e.g. call control and mute function via pre- or user defined PC keyboard keys
For Jabra GO 6470:
• Touch Screen Dial Pad. For mobile phones and Jabra supported softphones with dial pad integration

Enhancements

• Headset speaker volume synchronized with Microsoft Windows
For Jabra GO 6470:
• Support for Jabra IQ Call control - Increased desk phone support/interoperability (Currently supported by NEC DT7xx phones)
• Dedicated support for Siemens optiPoint desk phones
• New display menu structure for easier setup and navigation

Jabra PC Suite

To get the best user experience when updating Jabra GO 6400 Series use the latest version of Jabra PC Suite available at www.Jabra.com/pcsuite

Support
Support options
Please find all available documents and downloads for this product below. If you have questions regarding your product, you can find these in the FAQ section. You can also visit the Support area for all other product questions.

Make your softphone talk Jabra

Jabra PC Suite

The Jabra PC Suite drivers enable remote call control with Jabra wireless headsets and the latest generation of IP softphones.

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Distributors and Resellers
Master distributors – For Resellers

Brazil
Acorp do Brasil
R. Helena, 218 Sala 701 – Vila Olímpia
São Paulo – SP
04552-050
Brazil
55 11 3047-3063
moliveira@acorp.com.br

Mobimax Importação e Exportação Ltda
Rua Bento Barbosa, 390/400
Chácara Sto Antônio
CEP 04716-020
São Paulo-SP
marketing@mobimax.com.br


Mexico
Compañía General de Telecomunicaciones Ltda
Carrera 8 A No 99-51 Oficina 203.
World Trade Center
Bogotá
57-1-2183339
nreyesr@cgt-compu.com

Binnacle Technologies
Isabel La Católica 45 Of. 506
México, 06000, D.F.
+5255-5207 3226
ventas@binnacleita.com

Express Connect


South America
Binnacle Technologies
Calle 87 No 21-69 piso3
111211 Bogotá
Colombia
571 - 6169355
ventas@binnacleita.com

Express Connect


Central America and Caribbean
Electronet S.A.
150 e del Banco Nacional
No. 150, Pavas 10109
San José, Costa Rica
Centro América
(506) 2296-7000
ventas@electronetcr.com

Binnacle Technologies
Calle 87 No 21-69 piso3
111211 Bogotá
Colombia
571 - 6169355
ventas@binnacleita.com
Resellers – For End-Users

Brazil
2S INOVACOES TECNOLOGICAS
RUA ARIZONA 1366 – 10 ANDAR
SAO PAULO
04567-900
+55 11 3305-1200
cknott@2s.com.br

Allen Informática

Microware Tecnologia de Informação Ltda.
Rua Noronha Torrezão, 416
Santa Rosa, Niterói, RJ
CEP 24240-183
microware@microware.com.br

HP

Mobimax Importação e Exportação Ltda
Rua Bento Barbosa, 390/400
Chácara Sto Antônio
CEP 04716-020
São Paulo-SP
Contact:
marketing@mobimax.com.br


Mexico
Grupo Unika

Micronext

ITSLN

Miguesa

Mexware

Datavision


Colombia
Intergrupo

Multitel Colombia S.A.S.
Calle 100 No. 17 A 36 Oficina 603
Ciudad Bogotá
Carrera 55 No. 29 -95
Ciudad Medellin
571 – 621 8810 / 574 235 3313
luisfgonzalez@multitel.com.co

Landterra Mirsk Solution CO
Carrera 84 A # 16 – 84 El Ingenio
760032 Cali
Colombia
(+572) 3962218
valencias@telmex.net.co


Chile
Tecnoglobal


Nicaragua
Landterra Mirsk Solutions S.A.
Edificio Invercasa Torre I - Oficina 101
Managua
Nicaragua
(+505) 88843853
rlacayo@lms.com.nico
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