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Boost your Jabra PRO™ 9400

Make your softphone talk Jabra

Jabra PC Suite

The Jabra PC Suite drivers enable remote call control with Jabra wireless headsets and the latest generation of IP softphones.

One Touch Update


Product features
  • Touch screen & touch sensors for easy call control
  • Multiuse connectivity: desk phone, softphone and mobile phone, dependant on the model Pro 9400 series selected
  • Easy installation with SmartSetup wizard
  • Superior sound and Noise Blackout™
  • Choice of 3 wearing styles for greater comfort
  • Up to 150 m wireless range
  • Future-proof investment through feature upgrades via Jabra PC Suite
Product details

Stay in touch around the office
Jabra PRO™ 9400 is the first series of wireless office headsets with user-friendly touch screen for easy call control.

One headset for all your phones
Today’s business cards often feature different numbers for desk, mobile and softphone. The result? You find yourself grabbing your mobile just as the caller gives up and tries the desk phone instead! Designed with busy office professionals in mind, Jabra PRO™ 9400 series can save you a lot of hassle. Thanks to Multiuse technology, all your phone calls come to the same headset. Just tap the talk button and start talking.

User-friendly touch screen
Up to the three devices – desk, mobile and softphone – are united by a stylish touch screen base. The base connects to your headset via DECT – a technology characterized by its reliable, long range capabilities – offering a wireless range of up to 150m. Equipped with a SmartSetup wizard, the touch screen helps you connect phones and choose preferences to get started. Once you’re up and running, it’s colorful icons and intuitive menu system make call-handling a breeze.

Unbeatable sound
Several state-of-the-art sound technologies enable Jabra PRO 9400 Series headsets to deliver unrivalled call clarity and safety. State-of-the-art noise-canceling technology and advanced Digital Signal Processing practically eliminates all background noise, so your voice can always be heard clearly. Wideband sound ensures that the sound you hear is crystal clear, while SafeTone technology protects your hearing by cutting off sudden loud noises and securing safe average sound levels through the day.

 

Variants
Available Variants
  • Jabra PRO 9450 Duo NCSA(9450-69-707-105)
  • Touch screen & touch sensors for easy call control
  • Multiuse connectivity: desk phone, softphone and mobile phone, dependant on the model Pro 9400 series selected
  • Easy installation with SmartSetup wizard
  • Superior sound and Noise Blackout™
  • Jabra PRO 9450 NCSA(9450-65-707-105)
  • Touch screen & touch sensors for easy call control
  • Multiuse connectivity: desk phone, softphone and mobile phone, dependant on the model Pro 9400 series selected
  • Easy installation with SmartSetup wizard
  • Superior sound and Noise Blackout™
  • Jabra PRO 9460 Duo (9460-69-707-105)
  • Optimized for customer service staff
  • 2 x connectivity: desk and softphone
  • Noise-canceling microphone
  • Duo speakers, flex boom arm
  • Jabra PRO 9460 Mono (9460-65-707-105)
  • Optimized for office personnel
  • 2 x connectivity: desk and softphone
  • Noise-canceling microphone
  • Mono speaker, flex boom arm
  • Jabra PRO 9465 Duo NCSA(9465-69-804-105)
  • Optimized for specialists, managers and executives
  • Triple connectivity for very noisy environments
  • Noise-canceling microphone
  • Duo speakers, flex boom arm
  • Jabra PRO 9470 Mono (9470-66-904-105)
  • Optimized for specialists, managers and executives
  • 3 x connectivity: desk, soft and mobile phone
  • Dual microphone Noise Blackout™
  • Mono speaker, midi boom arm
FAQ's

How do I pair a new master headset to the Jabra PRO 9450 base, if old master headset is in range and turned on (Hot desking setup)?

You can find the instructions on how to do this here Click here

Technical explanation of the Intellitone settings on the new product

For example, what does 0-4 hours mean? Does it average out the sound or does it just stop the peaks at certain levels?

According to the standards the SPL (sound Pressure Level) during a full working day (8h) should be less than
85dBA.

This is in the PRO & GO products realized by having an Auto Volume algorithm running in IntelliTone Level 1..3(4).

For the Level 3 the SPL is set such that it will not exceed 85dBA. Depending on the user volume setting the Auto

Volume function will regulate the received Audio (a.k.a. RX) such that the long time average speech energy is constant. At highest volume step, this target level will be ca. 85dBA.

For Level 1 & 2 where a lower amount of hours can be specified the target level is adjusted according to how much the user is exposed during this period. I.e. to fulfill the 85dBA over a 8h working day corresponds to 3dB higher level over a 4h duration. I.e. the SPL can be set higher for setting 1 (0-4h) and Level 2 (4-8h) due to this and still fulfill the 85dBA requirement.

Nortel 11xx series connection to Jabra PRO 9400 series

Connecting the Jabra Pro 9400 series to USB port of the Nortel 1120 and 1140 no audio was received. 
Nortel only supports Jabra GN9300e series (standard version). No other Jabra headset will work.

Jabra PRO 9400 & Jabra GO 6400 auto setup server. Number of available lines

The server has the following number of available lines:
 
It can handle 30 simultaneous incoming calls globally.
10 from each country simultaneously.

How do I manually setup the Jabra PRO 9450 base to work with other softphone than MS Lync/OC (USB HID integration to PC)?

How to update Jabra PC Suite & Jabra PRO 9400 firmware?

How to get your Microsoft® Office Communicator or Microsoft® Lync™ 2010 and audio streaming to play together?

It is possible to program your Microsoft® Office Communicator and Microsoft® Lync™ 2010, (Pause Media player only) so it doesn’t need to be done manually.

In Microsoft® Office Communicator and Microsoft® Lync™ 2010:
Options -> general -> pause windows media Player for calls, video calls and conferences

What is the difference between Electret Condensor and Electret Capacitor microphone?

The only difference is in the name, occasionally an Electret Condenser Microphone it is called Electret Capacitor
Microphone

Do you need the setup server phone number for your Jabra GO 6400 series and Jabra PRO 9400 series?

Does both Jabra PRO 9400 and Jabra GO 6400 support fast charging?

No, only Jabra GO 6400 supports fast charging. 
Jabra GO 6400: 80% after 25 min 100% after 50 min
Jabra PRO 9400: 100% after 120 min

Do Jabra products contain or use PCB, polychlorinated biphenyl?

No, none of our Jabra products contains PCB, polychlorinated biphenyl.

Mac/Apple test on Jabra GO & PRO

Jabra GO6470 and Jabra PRO9470 have been tested on Mac Book, OS 10.4.1. USB audio, TX/RX works fine, i.e. via Skype.
The great thing is the auto-audio-link, so although you do not have EHS on Skype with a Mac, the audio link
opens automatically when Skype call is initiated.
As always on Mac, you manually have to change audio setting before the audio is handled correctly.

Make your softphone talk Jabra

Jabra PC Suite

The Jabra PC Suite drivers enable remote call control with Jabra wireless headsets and the latest generation of IP softphones.

Firmware Release Note

Service Pack 2 for Value Pack 3 for Jabra PRO 9400 Series

Release Date: 06/07/2012
Software Release No.: 3.7.0


Enhancements
•Stability improvements
To get the best user experience when updating Jabra PRO 9400 Series use the latest version of Jabra PC Suite available at www.Jabra.com/pcsuite

Support
Support options
Please find all available documents and downloads for this product below. If you have questions regarding your product, you can find these in the FAQ section. You can also visit the Support area for all other product questions.
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Distributors and Resellers
Master distributors – For Resellers

Brazil
Acorp do Brasil
R. Helena, 218 Sala 701 – Vila Olímpia
São Paulo – SP
04552-050
Brazil
55 11 3047-3063
moliveira@acorp.com.br

Mobimax Importação e Exportação Ltda
Rua Bento Barbosa, 390/400
Chácara Sto Antônio
CEP 04716-020
São Paulo-SP
marketing@mobimax.com.br


Mexico
Compañía General de Telecomunicaciones Ltda
Carrera 8 A No 99-51 Oficina 203.
World Trade Center
Bogotá
57-1-2183339
nreyesr@cgt-compu.com

Binnacle Technologies
Isabel La Católica 45 Of. 506
México, 06000, D.F.
+5255-5207 3226
ventas@binnacleita.com

Express Connect


South America
Binnacle Technologies
Calle 87 No 21-69 piso3
111211 Bogotá
Colombia
571 - 6169355
ventas@binnacleita.com

Express Connect


Central America and Caribbean
Electronet S.A.
150 e del Banco Nacional
No. 150, Pavas 10109
San José, Costa Rica
Centro América
(506) 2296-7000
ventas@electronetcr.com

Binnacle Technologies
Calle 87 No 21-69 piso3
111211 Bogotá
Colombia
571 - 6169355
ventas@binnacleita.com
Resellers – For End-Users

Brazil
2S INOVACOES TECNOLOGICAS
RUA ARIZONA 1366 – 10 ANDAR
SAO PAULO
04567-900
+55 11 3305-1200
cknott@2s.com.br

Allen Informática

Microware Tecnologia de Informação Ltda.
Rua Noronha Torrezão, 416
Santa Rosa, Niterói, RJ
CEP 24240-183
microware@microware.com.br

HP

Mobimax Importação e Exportação Ltda
Rua Bento Barbosa, 390/400
Chácara Sto Antônio
CEP 04716-020
São Paulo-SP
Contact:
marketing@mobimax.com.br


Mexico
Grupo Unika

Micronext

ITSLN

Miguesa

Mexware

Datavision


Colombia
Intergrupo

Multitel Colombia S.A.S.
Calle 100 No. 17 A 36 Oficina 603
Ciudad Bogotá
Carrera 55 No. 29 -95
Ciudad Medellin
571 – 621 8810 / 574 235 3313
luisfgonzalez@multitel.com.co

Landterra Mirsk Solution CO
Carrera 84 A # 16 – 84 El Ingenio
760032 Cali
Colombia
(+572) 3962218
valencias@telmex.net.co


Chile
Tecnoglobal


Nicaragua
Landterra Mirsk Solutions S.A.
Edificio Invercasa Torre I - Oficina 101
Managua
Nicaragua
(+505) 88843853
rlacayo@lms.com.nico
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