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Make your softphone talk Jabra

Jabra PC Suite

The Jabra PC Suite drivers enable remote call control with Jabra wireless headsets and the latest generation of IP softphones.

Product features
  • Switch seamlessly between desk and softphone using the same headset
  • Cost-effective migration to Unified Communications
  • Enables use of Jabra desk phone headsets with PC-based softphones
  • Manual switch for simple, hassle-free operation
  • No need to switch headset when taking a call means never missing a call again
  • Compatible with any corded Jabra QD headset
  • Compatible with all leading desk phone and softphone brands
Product details

UC Enablers

Jabra LINK 180 is a manual switch that enables users to answer calls from both desk phones and softphones using the same headset.

Jabra LINK 180 provides a smooth and cost-effective migration path from traditional telephony to Unified Communications. If you already have a deployment of headsets, there is no need to buy new ones.

The switch enables you to answer calls from desk phones and softphones using the same Jabra Quick Disconnect headset. This makes Jabra LINK 180 ideal for offices and contact centers that are in transition to PC-based telephony or use a combination of desk and softphones to maximize operational efficiency.

Variants
Available Variants
  • Jabra LINK 180(180-09)
  • Manual switch for desk phones and softphones
  • Cost-effective migration to Unified Communications
  • Compatible with any corded Jabra QD headset
  • Compatible with all leading desk phone and softphone brands
  • Jabra LINK 280 QD to USB Adapter (280-09)
  • Plug-and-play USB adapter with built-in Bluetooth
  • Fits all corded Jabra QD headsets for desk phones
  • Flexible in line call control buttons
  • Enhanced digital audio via new DSP
FAQ's

Is the Jabra LINK 220 true Plug and Play?

Yes, with the Jabra LINK 220 and a corded QD headset from Jabra no drivers are needed.

Will the Jabra LINK 220 work on Macintosh?

Yes, through the System preferences on your computer. When inserted you can select the Jabra LINK 220 in the Sound menu under Output and Input.

Will the Jabra LINK 220 work with any Jabra corded headset?

Yes, you can use any corded Jabra headset with a Quick Disconnect (QD) plug.

Does the Jabra LINK 280 offer sound protection?

Yes, in addition to the PeakStop protection in the Jabra corded headset, the Jabra LINK 280 can be setup in accordance with the EU Noise at work regulations through the Jabra PC Suite. Simply go to www.jabra.com/pcsuite and download the Jabra PC Suite.

Can I use my Bluetooth mobile phone with the Jabra LINK 280?

Yes, you can use the mobile phone to connect to the Jabra LINK 280 via Bluetooth. Go to www.jabra.com/pcsuite and download the Jabra PC Suite for easy connection to your mobile phone.

Will I be able to answer/end calls on my Jabra LINK 280 with Skype?

Yes, download our Jabra PC suite to give you the full benefits of sound protections and integration to Skype and other leading soft-phones.

Is there anything for this solution which can influence Jabra GN8210 in bad way that IntelliTone via DSP-function is not working as it should do? For example if you do settings for IntelliTone in the Jabra PC Suite ......

Connecting Jabra GN8210 to PC via Jabra LINK 220 USB adapter should not have any bad influence on Jabra GN8210 theoretically.  Jabra BIZ 2400 USB offers basic protection against peak spikes and Intellitone™ settings of the noise exposure control.
In general, all acoustic protections will be handled by Jabra LINK 220 and it is not required to have Jabra GN8210 in this case.
Jabra LINK 220 version provides 4 different audio protections:
• Level 0 is basic protection against peak spikes based on PeakStop™ technology, which protects users from harmful sound spikes and other loud noises over 118 dB SPL (RMS) or 122 dB SPL max peak value. 
• Level 1 providing less than 4 hours talk time a day
• Level  2 providing 4-8 hours talk time a day
• Level  3 providing more than 8 hours talk time a day (Noise at Work Compliancy)
Solution to connect Jabra GN8210 to PC via Jabra LINK 220 USB adapter is OK to use, but it is not necessary to use 2 acoustic protection systems (because it gives same protection as can be obtained with just one system). If you decide to use this combination, solution shall be tested.

Does the Jabra LINK 220 offer sound protection?

Yes, in addition to the PeakStop protection in the Jabra corded headset, the Jabra LINK 220 can be setup in accordance with the EU Noise at work regulations through the Jabra PC Suite. Simply go to www.jabra.com/pcsuite and download the Jabra PC Suite.

Will the Jabra LINK 280 work with any Jabra corded headset?

Yes, you can use any corded Jabra headset with a Quick Disconnect (QD) plug.

Make your softphone talk Jabra

Jabra PC Suite

The Jabra PC Suite drivers enable remote call control with Jabra wireless headsets and the latest generation of IP softphones.

Support
Support options
Please find all available documents and downloads for this product below. If you have questions regarding your product, you can find these in the FAQ section. You can also visit the Support area for all other product questions.
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Distributors and Resellers
Master distributors – For Resellers

Brazil
Acorp do Brasil
R. Helena, 218 Sala 701 – Vila Olímpia
São Paulo – SP
04552-050
Brazil
55 11 3047-3063
moliveira@acorp.com.br

Mobimax Importação e Exportação Ltda
Rua Bento Barbosa, 390/400
Chácara Sto Antônio
CEP 04716-020
São Paulo-SP
marketing@mobimax.com.br


Mexico
Compañía General de Telecomunicaciones Ltda
Carrera 8 A No 99-51 Oficina 203.
World Trade Center
Bogotá
57-1-2183339
nreyesr@cgt-compu.com

Binnacle Technologies
Isabel La Católica 45 Of. 506
México, 06000, D.F.
+5255-5207 3226
ventas@binnacleita.com

Express Connect


South America
Binnacle Technologies
Calle 87 No 21-69 piso3
111211 Bogotá
Colombia
571 - 6169355
ventas@binnacleita.com

Express Connect


Central America and Caribbean
Electronet S.A.
150 e del Banco Nacional
No. 150, Pavas 10109
San José, Costa Rica
Centro América
(506) 2296-7000
ventas@electronetcr.com

Binnacle Technologies
Calle 87 No 21-69 piso3
111211 Bogotá
Colombia
571 - 6169355
ventas@binnacleita.com
Resellers – For End-Users

Brazil
2S INOVACOES TECNOLOGICAS
RUA ARIZONA 1366 – 10 ANDAR
SAO PAULO
04567-900
+55 11 3305-1200
cknott@2s.com.br

Allen Informática

Microware Tecnologia de Informação Ltda.
Rua Noronha Torrezão, 416
Santa Rosa, Niterói, RJ
CEP 24240-183
microware@microware.com.br

HP

Mobimax Importação e Exportação Ltda
Rua Bento Barbosa, 390/400
Chácara Sto Antônio
CEP 04716-020
São Paulo-SP
Contact:
marketing@mobimax.com.br


Mexico
Grupo Unika

Micronext

ITSLN

Miguesa

Mexware

Datavision


Colombia
Intergrupo

Multitel Colombia S.A.S.
Calle 100 No. 17 A 36 Oficina 603
Ciudad Bogotá
Carrera 55 No. 29 -95
Ciudad Medellin
571 – 621 8810 / 574 235 3313
luisfgonzalez@multitel.com.co

Landterra Mirsk Solution CO
Carrera 84 A # 16 – 84 El Ingenio
760032 Cali
Colombia
(+572) 3962218
valencias@telmex.net.co


Chile
Tecnoglobal


Nicaragua
Landterra Mirsk Solutions S.A.
Edificio Invercasa Torre I - Oficina 101
Managua
Nicaragua
(+505) 88843853
rlacayo@lms.com.nico
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