These features are dependent on your phone supporting them; please consult your phone’s manual for details.

Increase the volume on the Jabra HALO.

Make sure your phone is connected to the headset by i.e. tapping the Answer/End button, or viewing the Bluetooth icon in the Display.

Make sure the other device supports Bluetooth 1.1 or higher including the Advanced Audio Distribution Profile (A2DP) for music streaming.

If the above procedure did not help then it is possible that your phone is using the stereo audio connection in a different way. You can enable this mode on Jabra HALO by performing pairing in the following way:

• Remove the Bluetooth connection to Jabra HALO on your phone
• Make sure the headset is on (un-folded)
• Press and hold the answer / end button for more than 5 seconds until the both Display icons are solid Blue and solid Orange
• Go through the regular steps in pairing the headset to a Bluetooth device.

Be aware that standby time of the Jabra HALO can be lower when using this pairing.

Ensure that the headset is connected to your Bluetooth enabled device.

You may have been out-of-range (10 meters) to your Bluetooth enabled device or the headset might have experienced an ESD (Electrostatic discharge) incidence. Press the Multi Function
Button to re-establish the Bluetooth audio link.

Increase the volume on your device.

Make sure that the Jabra HALO is charged.

You may have deleted the pairing connection in your mobile phone – follow the pairing instructions in ‘Pair Your Headset to a Phone or other Device‘.

Bluetooth is a radio technology which means it is sensitive to objects between the headset and the device it is connected to. You should be able to have up to 10 meters (33 feet) of distance between the headset and the connected device when there are no major objects in the way (walls, etc.).